Scott Brothers NC: Boone air conditioner repair, furnace repair and geothermal specialists
Dear Scott Brothers,
My husband and I would like you to know how much we appreciated having Jason install our heating system.
He was courtious, neat and always informed us of anything he was doing. He is truly a credit to your organization.
He installed the whole system quickly and with no mess. We really enjoyed having him in our home.
All the people I talked to on the phone and in my home were great. Very understanding and willing to help from getting my insurance company what they needed, to going ahead and putting in my Trane and waiting on my insurance check to come in so that I could pay them. Ladies on the phone were very helpful and friendly. They really cared about getting me and my family taken care of. The men who came to do the work were great and explained the settings to me and were even being nice to my cat.
I am totally satisfied. If there are any problems with my system Scott Brothers remedies them promptly, and to a 80 year old, thats a "given."
Service technician, in my opinion, is a highly qualified technician. This is very important to me.
Since this is a second home I needed a dependable contractor and we have been very pleased with Scott Bros. They did an excellent job and I have not been in the home for any extended time since unit was installed, but I have been very pleased the times I have used it.
My experience was wonderful. They came as soon as possible. The serviceman was very friendly and helpful. This was my first time Scott Brothers had come to service my furnace. I would and have told people how pleased I was with them. Thanks for such a wonderful job!
You helped us out the week after Christmas at our second home in Todd. You installed a new heat pump and provided some interim heat after it was discovered a true "jack-leg" put our gas furnace in a very dangerous situation. You did a great job, very helpful, courteous, clean... all the good things, but I was holding off doing the survey I received till we had gone up to see it for ourselves. (You installed in our absence.) So, it was about three months before we went up to the mountains. Last week, we were there and it works like a charm. We both love it. I think this says what the survey would say- excellent job, excellent equipment, excellent people.
Thank you, The Jones